Frequently asked questions

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Everything you need to know about Ezaddress

What does our Address Validation API do?

Our Address Validation API allows businesses to verify, standardise, and format addresses in real-time to ensure they are accurate, complete, and adhere to commonly accepted addressing standards. The API can validate addresses in real-time ensuring correct postal codes, suburbs, street names, province information and geo-coordinates.

Why is address validation difficult in South Africa?

South African postcodes are suburb-based and do not define a properties exact location as they do in European and US postal services. Address data in South Africa is defined locally and is subject to change without registration with any official body. Lightstone sources address information from various sources like municipalities who use this information for valuation and billing to build a standardised searchable EzAddress database.

How does EzAddress ensure accurate address validation?

EzAddress utilises an extensive and regularly updated South African Address database. When a customer enters their address during checkout, our system cross-references it with this database to find the most accurate match, ensuring reliable and precise address validation.

Can the API handle informal settlements and rural addresses?

Yes, some APIs can handle non-standard addresses in informal settlements and rural areas, though accuracy may vary. Providers often partner with local organizations such as What 3 Words to improve data coverage and accuracy in these regions.

How much does EzAddress cost?

Depending on the methods used, and your volumes, the most you could pay is R0.99c per address. We only charge for actual confirmed addresses. There is no monthly subscription fee, so if you’re not using the functionality, you will not be charged. To take the next step in ensuring delivery address accuracy and contact us today to chat to an account executive.

How often is the data updated in the API?

Lightstone sources EzAddress data from various sources, and depending on the provider, the frequency of updates varies from weekly to annually and various cadences in between. All of this data is processed by Lightstone and used to update the EzAddress database that is published monthly to ensure that the latest addresses, changes, or postal code updates are included.

Can the API integrate with existing systems?

Yes the EzAddress validation APIs offer RESTful endpoints that integrate easily with CRM systems, e-commerce platforms, and logistics software. The EzAddress APIs RESTful services and confirm to generally acceptable open API standards. Integration or use of the APIs in our systems will require development effort by your team.

How can I get started with the EzAddress Property Validation API?

Please contact us and one of our knowledgeable account executives will guide you through the process of integrating the Lightstone EzAddress API suite into your system.